Returns & Exchanges

Returns & Exchanges

At SPB International we love all of our products and we hope our customers do too. Therefore to make it easy we offer one return on any change of mind purchases. Freight charges for this return is the responsibility of the customer.

Please note this does NOT include sale items.

Returning your item(s) is easy, simply follow these steps:

  • Contact SPB International online via email within 14 days of receiving your purchase. You will be sent an email containing a return postal address and a return/exchange form.
  • Pack your item(s) and completed Returns/Exchange form into a bag or box and clearly label your package using the postal address provided.
We do not offer refunds or exchanges on sale items. Please email us at should you require further information. Returns are available on full price Australian orders only. Returns must be received within 14 days of receiving your order. Freight charges on returning the product are the responsibility of the customer.

Please Note

  • SPB International does not offer free returns due to change of mind.
  • Refunds — Shipping and handling costs are non refundable.